Services

Space Rock IT offers a wide variety of services to our customers, each designed to fill a specific need. We are disciplined for managing information technology systems, philosophically centered on our customer's perspective of IT's contribution to the business. Be sure to check out the pricing table to find a package with the services that are perfect for your company!

 

Web Design & Development

Text, images, digital media and programming elements are shaped by our web designers to produce a beautiful web site. Our web developers utilize markup language, most notably HTML for structure and CSS for presentation to develop pages. In the world of Web 2.0 other programming languages, such as javaScript and PHP are used to develop websites that are both interactive and engaging. As a whole, the process of web design includes conceptualization, planning, post-production, research, advertising as well as media control that is applied to the pages within the site.

SEO & Website Analytics

Search engine optimization (SEO) is the process of improving the visibility of a website in search engines via the "natural" or un-paid search results. In general, the earlier (or higher ranked), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search, news search and industry-specific search engines.

Web analytics is not just a tool for measuring website traffic but can be used as a tool for business research and market research. Web analytics applications can also help companies measure the results of traditional print advertising campaigns. It helps one to estimate how traffic to a website changes after the launch of a new advertising campaign. Web analytics provides information about the number of visitors to a website and the number of page views.

App Development

We can handle the process of writing and maintaining the source code of the desired software through to the final manifestation of the software, in a planned and structured process. Development may include research, new development, prototyping, modification, reuse, re-engineering or maintenance for the software products.

24/7 On-Site Technical Support

We provide a range of services to provide assistance with technology products such as mobile phones, computers, software products or other electronics. Our upport services attempt to help the user solve specific problems with a product. Technical support may be delivered on-site, over the telephone or online.

Systems Administration and Monitoring

Our sysadmins are usually charged with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. Other duties may include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff.

Off-Site Backup and Storage

Sending backups off-site ensures systems and servers can be reloaded with the latest data in the event of a natural disaster, accidental error, or system crash. Sending backups off-site also ensures that there is a copy of pertinent data that isn’t stored on-site. Off-site backup services are convenient for companies that backup pertinent data on a daily basis (classified and unclassified).

Security Analysis and Testing

Our method of evaluating the security of a computer system or network by simulating an attack from malicious outsiders (who do not have an authorized means of accessing the organization's systems) and malicious insiders (who have some level of authorized access). The process involves an active analysis of the system for any potential vulnerabilities that could result from poor or improper system configuration, both known and unknown hardware or software flaws, or operational weaknesses in process or technical countermeasures. This analysis is carried out from the position of a potential attacker and can involve active exploitation of security vulnerabilities.

Security issues uncovered through the penetration test are presented to the system's owner. Effective penetration tests will couple this information with an accurate assessment of the potential impacts to the organization and outline a range of technical and procedural countermeasures to reduce risks.

PC & Electronics Recycling

Obsolete computers or other electronics are a valuable source for secondary raw materials, if treated properly; if not treated properly, they are a source of toxins and carcinogens. Rapid technology change, low initial cost, and even planned obsolescence have resulted in a fast-growing surplus of computer or other electronic components around the globe. Technical solutions are available, but in most cases a legal framework, a collection system, logistics, and other services need to be implemented before a technical solution can be applied.

 

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